Last updated: March 2024
These Terms of Service ("Terms") govern your use of the website and services provided by UmarEcom ("we," "our," or "us"). By accessing our website, engaging my services, or entering into a service agreement with me, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, you must not use our website or engage my services. These Terms constitute a legally binding agreement between you and UmarEcom.
All service engagements with UmarEcom are governed by a separate Service Agreement or Statement of Work (SOW) that will be provided and agreed upon before any work begins. The Service Agreement will include:
In the event of a conflict between these general Terms and a specific Service Agreement, the Service Agreement shall prevail for that particular engagement.
UmarEcom provides Amazon marketplace optimization services including, but not limited to:
The specific services provided will be outlined in your individual Service Agreement. We reserve the right to modify, expand, or discontinue any service at any time with reasonable notice to existing clients.
Payment terms are as follows unless otherwise specified in your individual Service Agreement:
To enable us to deliver my services effectively, clients are expected to:
Client Content: You retain all rights to your existing content, brand assets, product information, and proprietary business data. By providing this content to me, you grant UmarEcom a limited license to use it solely for the purpose of performing the agreed-upon services.
Deliverables: Upon full payment, all deliverables created specifically for your engagement - including optimized listing copy, A+ content designs, keyword research reports, and strategy documents - become your property.
Our Methodology: UmarEcom retains ownership of its proprietary processes, methodologies, tools, frameworks, and general knowledge developed through the course of business. This includes but is not limited to our optimization frameworks, keyword research processes, and strategic approaches.
Portfolio and Case Studies: We may, with your consent, reference the engagement in our marketing materials, case studies, or portfolio. No confidential business data will be disclosed without explicit written permission.
Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the course of the engagement. This includes but is not limited to:
This confidentiality obligation survives the termination of the Service Agreement for a period of two (2) years.
UmarEcom provides Amazon optimization services based on industry best practices, marketplace data analysis, and professional expertise. However, I do not guarantee specific results, rankings, sales volumes, or revenue outcomes, as these are influenced by numerous factors outside our control including but not limited to:
To the maximum extent permitted by applicable law:
Either party may terminate the service engagement under the following conditions:
Upon termination, all completed deliverables for which payment has been received will be transferred to the client. Any outstanding payments for work completed remain due and payable.
In the event of a dispute arising from these Terms or a Service Agreement, both parties agree to first attempt to resolve the dispute through good-faith negotiation. If the dispute cannot be resolved through negotiation within 30 days, it shall be resolved through binding arbitration in accordance with the applicable rules and laws.
Your use of the UmarEcom website is subject to the following conditions:
We reserve the right to modify these Terms at any time. Material changes will be communicated to active clients via email. Your continued use of our website or services after any modifications constitutes your acceptance of the revised Terms.
If you have any questions about these Terms of Service, please contact me: